Help centre · Dubai aluminium & glass
Frequently asked questions
Clear answers on costs, glass specification, timelines, seals, site visits and how FixUp Fab works — for villa owners, apartment residents, investors and commercial clients across Dubai.
Tip: try “shower glass”, “toughened”, “partitions”, or “site visit”
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General
6 questionsWho is FixUp Fab?
FixUp Fab is a Dubai aluminium and glass company serving villas, apartments, investors, holiday homes and commercial spaces. We handle survey, fabrication, glazing, installation and aftercare under one accountable team. Learn more on our About page.
Is the site visit really free?
Yes. We visit, measure every opening and check fixings and access at no cost, so the quote matches real site conditions. There is no obligation to proceed.
Which areas of Dubai do you cover?
We cover every Dubai community. Popular areas include Palm Jumeirah, Dubai Hills, Arabian Ranches, Dubai Marina, Downtown, Business Bay, JVC, JVT, DAMAC Hills, Mirdif and Al Barsha. See areas we serve.
Do you work in apartments and towers?
Yes. Tower work needs building approvals, lift booking and access windows for glass panels. We plan panel sizes around lift and stair dimensions so nothing arrives on site that cannot physically reach your floor.
Can you install while we live in the property?
Yes. Most installations take a day or two per area. We cut and grind off site wherever possible, protect floors and adjacent finishes, and keep dust and noise contained.
How do I get a quote?
Call or WhatsApp +971 56 957 5656, or use the quote form. Photos and rough dimensions help us respond faster; anything fabricated to size still needs a site measurement.
Pricing & quotes
5 questionsWhat drives the price of aluminium and glass work?
Four things: glass type and thickness, the aluminium profile system, hardware quality, and installation complexity. Toughened and laminated glass, thermally broken profiles and concealed hardware all move the price — and all of them show up in service life.
Do you give fixed prices without visiting?
For simple repairs and like-for-like replacements we can often guide a range from WhatsApp photos. For anything fabricated to size, a site measurement is required — openings are rarely square, and a few millimetres change the whole panel.
Why do quotes from different fabricators vary so much?
Usually because they are not quoting the same thing. Glass thickness, whether it is toughened or laminated, profile wall thickness, hardware brand and warranty terms are the variables. Ask every quote to state glass spec and profile system and the comparison gets much easier.
Do you supply materials or only labour?
We supply and install as a complete package — profiles, glass, gaskets, sealant and hardware. If you have already bought material, we can quote installation only, but we cannot warrant glass or hardware we did not supply.
Is toughened glass worth the extra cost?
For shower screens, balustrades, pool fencing and anything at low level, toughened glass is not optional — it is the safe specification, and it breaks into blunt granules rather than shards. We quote it as standard for those applications.
Process & timelines
5 questionsHow does working with FixUp Fab work?
Free site visit and measurement, then a written scope with glass spec and profile system, then workshop fabrication, then installation and a snag walkthrough. Full detail on our process page.
How long does fabrication and installation take?
Shower screens and mirrors typically run 1–2 weeks from final measurement. Doors and windows run 2–3 weeks. Partitions, balustrades and pergolas run 2–4 weeks depending on glass type, powder-coating and building access.
Why do you measure after the deposit rather than before?
We measure at the free site visit for quoting, then re-measure the finished opening before cutting. Tiling, plaster and skirting all change the final dimension — cutting glass to a pre-finish measurement is the most common cause of a panel that does not fit.
What delays projects most often?
Glass lead times on non-stock thicknesses and colours, powder-coating turnaround on custom RAL finishes, and building access approvals in towers. We flag all three at quote stage rather than after the deposit.
How fast do you reply on WhatsApp?
Usually within minutes during working hours. Send photos and a rough measurement and we can normally tell you straight away whether it is a repair or a replacement.
Services
5 questionsWhat does FixUp Fab actually make?
Aluminium doors, sliding and folding doors, sliding windows, office partitions, stair and balcony balustrades, shower screens and enclosures, bathroom mirrors, kitchen cabinets, pergolas, store rooms, pump room and cylinder enclosures, pet doors, warehouse doors and pool glass fencing. Full list on our services page.
What is the difference between framed, semi-frameless and frameless?
Framed screens carry aluminium on every edge — the most forgiving on out-of-square openings and the cheapest. Semi-frameless frames only some edges. Frameless uses thicker toughened glass with minimal hardware, costs the most, and demands the most accurate opening.
Can you match a specific colour?
Yes. Powder-coating to any standard RAL reference is routine, including matt black, bronze and anthracite. Custom colours add roughly a week to the schedule.
Do you do custom one-off fabrication?
Yes — that is a large part of our work. If it can be made from aluminium and glass we will quote it. Start with aluminium & glass works.
Do you handle repairs, or only new installations?
Both. Cracked glass replacement, failed seals, dropped or jammed sliding doors, worn rollers and handle or lock replacement are all routine callouts.
Glass, seals & leaks
5 questionsMy shower screen leaks. Does the glass need replacing?
Usually not. Most shower leaks are a seal, sweep or drainage-fall problem rather than a glass problem. We diagnose before quoting — replacing glass when the fault is a AED 150 seal helps nobody.
How long should shower seals last?
Typically two to four years in Dubai water conditions before the clear PVC yellows or hardens. Swapping seals early is far cheaper than dealing with water that has tracked into joinery or a slab.
Can you replace a single cracked pane?
Yes, if the system allows it. Framed and semi-frameless systems usually do. Frameless panels with drilled hardware sometimes need the whole panel remade, because the holes must be drilled before toughening.
Why can't toughened glass be cut or drilled on site?
Toughening is the last step in manufacture. Once glass is toughened, any cut or drilled hole releases the surface tension and the pane shatters. Every hole, cutout and hinge position has to be specified before the glass goes into the furnace.
Do you seal around the frames?
Yes. We use neutral-cure silicone appropriate to the substrate and detail wet-area frames so water drains outward rather than tracking behind the frame.
Care & aftercare
4 questionsHow do I look after glass in Dubai?
Squeegee shower glass after use — Dubai water is hard and leaves mineral deposits that etch the surface over time. For external glass, rinse before cleaning so sand is not dragged across the pane.
Do sliding doors need servicing?
Yes. Tracks collect sand, which grinds down rollers and eventually damages the track itself. A clean and lubricate once or twice a year makes the difference between a roller swap and a full door replacement.
Can you service work another company installed?
Yes. We service, repair and re-glaze other companies' installations. We will tell you honestly if a system is proprietary and parts are not available.
Do you offer maintenance for multiple properties?
Yes. Property managers and holiday-home operators use us for scheduled glass, door and hardware checks across portfolios with owner-approved scopes.
Commercial & offices
4 questionsCan you install office partitions without a full shutdown?
Yes. Partition work is routinely phased across evenings and weekends so teams keep working. We agree access windows and noisy-work timing before we start.
Do you work with restaurants and retail?
Yes — shopfront glazing, entrance door systems, internal screens and mirrors. We work around trading hours and understand what downtime costs.
Do you supply fire-rated or acoustic glass?
We supply acoustic laminated glass for offices and meeting rooms. Fire-rated glazing is available and is specified against the certificate required for your fit-out approval — tell us the requirement and we will quote to it.
Who should commercial enquiries contact?
Use the contact page or WhatsApp us directly. For fit-out packages, send the drawing set and we will quote the glazing and aluminium scope against it.
Payments, warranty & trust
4 questionsWhat payment terms do you use?
Terms are stated in your quotation. Fabricated-to-size work normally takes a deposit at order — glass is cut to your opening and cannot be resold — with the balance on completion and handover.
Do you provide a warranty?
Yes. We provide a workmanship warranty on completed installations, alongside manufacturer terms on glass and hardware. Details on our warranty page.
How do snagging and handover work?
We walk the installation with you, list anything outstanding, then close it out. Alignment, seal dressing and hardware adjustment are all normal snag items and are not extras.
Where can I see reviews and past work?
See our reviews, gallery and detailed case studies. You can also request recent photos for your community on WhatsApp.
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